Returns & Exchanges
At Antique Lamp Supply, we want you to be completely satisfied with your restoration projects and lighting components. If a part doesn't fit or meet your expectations, you can return most items in their original condition within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Log into your account or use our guest portal to locate your order and select the specific lamp parts or hardware you wish to return.
- 2.Package with Care
Securely pack the items in their original packaging, ensuring delicate glass shades or brass components are well-protected to prevent damage during transit.
- 3.Ship to Our Warehouse
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
- 4.Receive Your Refund
Once our team inspects the returned items for quality, we will issue a refund to your original payment method within 5-7 business days.
